Course Description

This course addresses the practical implementation of human resources processes including service delivery options and technology. It covers the “What, Who, and How” of human resources delivery. Best practices are presented in each of the key human resources processes as well as considerations for process design and technology selection. Some knowledge and/or experience in HR is useful for this course especially in talent acquisition, talent management, and total rewards.

Learner Outcomes

Upon successful completion of this course students will be able to:

  • Explore and apply HR processes in action and best practices
  • Integrate technology and delivery options
  • Apply factors in process design and system selection
  • Assess implementation considerations and change management 

Applies Towards the Following Certificates

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6:00PM to 9:00PM
Jul 05, 2022 to Aug 09, 2022
Web-based Instruction
Schedule and Location
Contact Hours
  • Web-based Instruction
Delivery Options
Course Fee(s)
Course Fee credit (2 units) $385.00
Available for Credit
2 units
Section Notes

Late Registrations Notice: 

Self enrollment will be available until 11:59PM PT of the second business day after the 1st class session (i.e. If the first class starts on Thursday, self-enrollment is open until the following Monday at 11:59pm).  If you wish to enroll after that time, please contact PaCE Support at help@professional.ucsb.edu

How to Access Your Online Course:


One business day after enrollment but no sooner than 2 weeks before the beginning of the course, you will receive an email with detailed instructions on how to access your online course. You don’t need to take any action until you receive that email. Please note that you will not be able to access your online course until all the steps highlighted in that email are complete.

Required Textbook(s):
Students are required to purchase the textbook(s) below prior to the first class meeting. Textbooks can be purchased from the vendor of your choice.


No refunds after 7/18/22