Course Description

With the increased pace of operations, companies are finding it prohibitive from a time management perspective to "train-the-trainer." Organizations are finding it more favorable to hire HR professionals whose skills are preset in organizational design and supportive workplace dynamics. This course provides students with instruction that allows them to develop their skill set sufficiently to support their organizations at hire.

This course covers organizational employee-focused programs, policies and procedures such as formal and informal communications, employee recognition, and conflict resolution. It shows employees/students how to build healthy, supportive relationships while recognizing behaviors that may lead to negative situations.

Learner Outcomes

Upon successful completion of this course students will be able to:

  • Explain the development of human and societal endeavors across time and place
  • Explore organizational design in context
  • Identify and interpret company policy and litigation processes
  • Apply concepts about human and social behavior to particular questions or situations



Formerly titled Employee Relations.

Applies Towards the Following Certificates


Enroll Now - Select a section to enroll in

6:00PM to 9:00PM
Oct 12, 2020 to Dec 14, 2020
Virtual Sessions
Schedule and Location
Contact Hours
  • Virtual Sessions
Delivery Options
Course Fee(s)
Course Fee credit (4 units) $600.00
Available for Credit
4 units
Section Notes

Steps to Enroll (link)

Fall '20 Online: Class will run at the posted times via Zoom. Link to Zoom meeting room and additional course materials will be posted to the course page in Gauchospace.

Students are required to purchase the textbook below prior to the first class meeting:

At the Heart of Leadership: How to Get Results with Emotional Intelligence 3rd Edition
Author: Joshua Freedman
ISBN-13: 978-1935667162; ISBN-10: 1935667165

Textbooks can be purchased from any online vendor. We recommend that students be mindful of vendor return policies as PaCE reserves the right to cancel courses that fail to attain a sufficient number of enrollments. 
No refunds after 10/25/2020