Course Description

With the increased pace of operations, companies are finding it prohibitive from a time management perspective to train-the-trainer. Organizations are finding it more favorable to hire HR Professionals whose skills are preset in organizational design and supportive workplace dynamics. This course will provide students instruction that will allow them to develop their skill-set sufficiently to support their organizations at hire. 
This course covers organizational employee-focused programs, policies, and procedures such as formal and informal communications, employee and team engagement, coaching skills, emotional intelligence, and conflict resolution. It shows employees/students how to build healthy, supportive relationships while recognizing behaviors that may lead to negative situations.

Learner Outcomes

Upon successful completion of this course students will be able to:

  • Explain the development of human and societal endeavors across time and place
  • Explore organizational design in context
  • Identify and interpret company policy and litigation processes
  • Apply concepts about human and social behavior to particular questions or situations



Formerly titled Employee Relations.

Applies Towards the Following Certificates

Classes are offered according to the schedule on the respective Certificate or Program Page. Please click on the Request Information below to be promptly notified when enrollment opens.