To earn this Digital Credential, the student has examined and applied the concepts essential for effective staff recruitment, selection, and retention. Badge holders have studied organizational employee-focused programs, policies and procedures and learned how to build healthy, supportive relationships.


  • Explain and utilize the skills of emotional intelligence

  • Apply concepts about human and social behavior to particular questions or situations such as difficult conversations, navigating conflict, performance management, coaching for growth, implementing change

  • Interpret and apply state and federal laws on employment

  • Explore current and innovative issues in recruitment, selection, and retention

  • Conduct job analysis and write job descriptions

  • Direct interviewing and exiting procedures

  • Create organizational development programs, including effective onboarding, mentor programs, job rotation, and team development activities that improve individual and/or group performance

Additional Details


Successful completion of 3 UC Santa Barbara PaCE Professional Courses: