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Course Description

Organizational behavior is the study and application of knowledge about how people, as individuals and in groups, act within organizations. Organizational behavior is becoming more important in the global economy as people with diverse backgrounds and cultural values have to work together effectively and efficiently. This course covers three areas that lead toward a better understanding of workplace dynamics:

  • Understanding yourself and others at work: Gain insight into employee needs and behaviors through self-assessment.
  • Subjects include theories of motivation, conflict resolution, learning styles, leadership traits, styles, and behaviors, values, and ethics.
  • Creating effective work groups: Explore verbal and non-verbal communication, diversity, the power of creativity, team formation, conflict resolution, problem solving, and decision-making.
  • Analyzing leadership and organizational design: Topics include the influence of leadership on culture and organizational climate, effective use of power and influence, managing performance, and organizational design.

Learner Outcomes

Upon successful completion of this course, students will be able to:

  • Explain basic aspects of organizational behavior and gain understanding of their own behavior and leadership styles
  • Recognize demographic and cultural influences on organizations
  • Apply motivational and performance theories
  • Evaluate the link between organizational behavior and employee issues faced by HR
  • Apply effective leadership and influence strategies
  • Identify conflict handing modes and the impact of organizational culture on organizational success
  • Develop interpersonal communication skills
  • Influence organizational change

 

Prerequisites

Foundations of Human Resource Management or consent of instructor.

Applies Towards the Following Certificates

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