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Course Description

This course focuses on applying the principles of organizational behavior management (OBM) to improve employee performance and organizational outcomes. Students will learn how to define and pinpoint workplace behaviors and results, identify performance expectations that align with an organization’s mission, and select appropriate methods for measuring, graphing, and interpreting performance data. Students will also use the ABC model and PIC/NIC analysis to evaluate the antecedents and consequences influencing workplace behavior.

The practical and ethical considerations associated with performance-improvement interventions will be discussed in depth. Students will learn how to use precision prompts, feedback, reinforcement, reinforcement schedules, shaping, chaining, and goal setting to increase and maintain productive behavior. Strategies for decreasing unwanted behavior, planning reinforcement systems, evaluating intervention effectiveness, and improving behavioral safety will also be examined. Students will participate in weekly discussions and quizzes, complete an individual PIC/NIC performance analysis, and collaborate on a group consulting project for a mock organization.

Learner Outcomes

Specific competencies covered in this course:

  • Pinpointing and defining organizational behaviors and performance results
  • Measuring, graphing, and interpreting workplace performance data
  • Conducting ABC and PIC/NIC performance analyses
  • Designing antecedent, feedback, and reinforcement interventions
  • Using reinforcement schedules, shaping, chaining, and goal setting
  • Developing ethical strategies for decreasing unwanted behavior
  • Planning and evaluating organizational performance-improvement initiatives
  • Applying behavioral principles to workplace safety and organizational effectiveness

Applies Towards the Following Certificates

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Enroll Now - Select a section to enroll in

Type
Online
Dates
Jan 06, 2027 to Mar 12, 2027
Contact Hours
45.0
Delivery Options
Online Asynchronous  
Course Fee(s)
Course Fee credit (5 units) $700.00
Available for Credit
5 units
CEUs
4.5 CEUs
Instructors

Section Notes

Late Registration Notice: 
Enrollment will be open until 1/13/2027

Required Textbook(s):
Students are required to purchase the textbook(s) assigned by the instructor. The instructor will provide details to the class before the course start date.

No refunds after 1/17/2027
A minimum $40 non-refundable administrative fee per course is charged for all drops. See the full Drop Policy here.